Shipping Information

At Alphex, we are committed to fast and reliable delivery.

U.K Information

Dispatch Times: All orders are processed and dispatched on the next working day (Monday - Friday, excluding bank holidays).

Delivery Timeframe: DPD Next Day UK delivery takes approximately 1 working day from the date of dispatch.

Courier: We ship primarily with DPD, ensuring tracked and secure delivery.

Tracking: A tracking link will be provided once your order has been dispatched so you can monitor your parcel every step of the way.

International Information

Dispatch Times: All U.S & International orders are processed and dispatched on the next working day (Monday - Friday, excluding bank holidays).

Delivery Timeframe: International delivery typically takes 2 - 4 working days from the date of dispatch, depending on location and customs clearance times.

Courier: We ship primarily with DHL Express, offering tracked, insured, and priority international delivery.

Tracking: Once your order has been dispatched, a DHL tracking link will be provided so you can monitor your shipment’s progress in real time.

We pride ourselves on efficiency - if you place your order before the cut-off time, it will be prepared for dispatch the following working day.

If you have any questions about shipping or experience any delays, please contact us for support.