Legal documents.
Everything that governs a purchase from Alphex Limited, in one place. The terms in force are those published here at the time your order is accepted.
Terms and Conditions
The contract between you and Alphex Limited: order acceptance, pricing, delivery, liability, governing law and your rights as a consumer.
Read itPrivacy Policy
What personal data we collect, why we hold it, how long we keep it, who processes it for us, and how to exercise your rights under UK GDPR.
Read itShipping Policy
Carriers, costs, dispatch cut-off, delivery windows, international customs, and what happens if a parcel is delayed or lost.
Read itReturns and Refunds
Your 14 day right to cancel, what can and cannot be returned once a seal is broken, the purity guarantee, and how a refund is paid.
Read itResearch Use Disclosures
What these products are and are not, who may buy them, what our certificates establish, and the conditions you accept at checkout.
Read itCompany and Contact Details
Registered name, company number, registered office and the address for service, as required for a UK online trader.
Read itAll Alphex products are supplied for laboratory research purposes only and are not authorised for human or veterinary use. Purchasing requires a confirmation at checkout that you are a qualified researcher aged 18 or over. See the Research Use Disclosures.
Questions about any of these documents: lewis@alphex.co.uk.